Online Orders
There are several ways for you to place orders and pay for them. You can order online through our user-friendly screens that make choosing wedding supplies fast and simple. When you select a product, it is added to your "shopping cart" so you can keep track of your product choices. You then proceed to check-out, a simple and 100% secure process, so you can feel safe knowing that your credit card and personal information is protected at all times.
Phone Orders
To Place an Order by Phone Online
Phone Orders: Monday - Friday Call: (425) 353-2191
Fax: (425) 348-7919
Customer Service
Phone Hours: Monday-Friday 10:00 am to 6:00 pm. EST
Call: (425) 353-2191
Fax: (425) 348-7919
Online Business Hours
Phone Hours: Monday-Friday 10:00 am to 6:00 pm. EST
Account Status
Sign up for an online account to check the status of your order at any time. Real time tracking numbers are provided online and are available 24 hours a day 7 days a week online. Online Accounts also keep an order history, making reordering convenient and easy.
Add Ons
We ship most orders within 2 business days and are unable to add on to any orders.
Back Orders
If you would like an item that is currently shown as out of stock, please call customer service to get an approximate arrival date before finalizing your order. If you do order an out of stock item it may ship separately and, if so, will incur an additional freight charge.
Payment Options
Orders may be paid for by credit card. We accept Visa, MasterCard, Discover and American Express.
Rush Fees
If your order is needed within 10 business days and your order is personalized and you would like to have rush service (The personalized items will ship in 1-2 business days but generally by the next business day), then please select Rush This Order on checkout. A $15 fee will be added to your order for this service
Returns
We do not allow returns or exchanges on any edible or personalized merchandise. All sales are final. If you received a damaged item, please see our replacement policy below.
Replacements
Quality Wedding Supplies strives to stand behind their merchandise 100%. Should you receive a damaged or broken item, please call our Customer Service Department at
When you place your replacement shipment claim, you will receive a pre-stamped, pre-addressed envelope, or an ARS (Authorized Return Sticker). Following the instructions provided, return the damaged merchandise to us. Do not include anything else in your return shipment.
Personalization
Quality Wedding Supplies offers complimentary personalization on specific items. The format for personalization is shown on each item. Our complimentary personalization is only available in the font and format shown. No exceptions. All sales are final on personalized items. Should you receive a personalized item that is damaged, you must call within 2 business days of receipt of shipment and we will gladly replace the same item with the same personalization.
Orders placed via phone must be repeated by your Customer Service Representative. Our Customer Service staff has been extensively trained in the correct format and procedure for repeating orders with engraving. Personalized products are non-returnable, non-refundable.
Sales Tax
Applicable sales tax will be added to shipments being made in Washington State. No sales tax will be added to shipments made to other states. Tax is charged on the entire order including amounts charged for shipping and handling.
Postal Address
Quality Wedding Supplies9826 7th Ave SE
Everett, WA 98208
Web Site: http://www.QualityWeddingSupplies.com
E-mail: customerservice@QualityWeddingSupplies.com